Staying Ahead of the Game: Proactive Mindsets in Public Safety Dispatch With Matt Glogolich

In today’s episode, we’re joined by a Fire/EMS Manager Matt Glogolich. With almost 14 years of dedication to Public Safety Communications, Matt has climbed the ranks from an entry-level dispatcher to a leadership position, overseeing Fire and EMS operations. 

They'll share stories from the field, discuss the challenges and triumphs of their journey, and offer insights into what it takes to thrive in this high-stakes career.

Whether you're an aspiring dispatcher, a seasoned professional, or just curious about the life of those behind the scenes in emergency response, this episode will give you a unique glimpse into the evolution of a public safety communicator.

Things to Consider:

  1. What key skills helped our guest rise through the ranks, and how can other dispatchers develop similar skills?

  2. How can crisis rehearsal techniques impact a dispatcher’s ability to handle high-pressure calls?

  3. What proactive strategies can dispatchers adopt to stay ahead in unpredictable situations?

Stay Connected, Stay Raspy:

Follow Matt on Instagram at @Critical_Comms_Training